Jānis Zelmenis


19 March, 2013

Malta Airport has been ranked as one of the top airports in Europe, Malta International Airport said today. “It was just announced that it has ranked as second across all categories for 2012 in the annual ACI Airport Service Quality (ASQ) passenger survey. This follows two consecutive first placings achieved in 2010 and 2011 in this same survey.”

Commenting about this, Malta Airport CEO Markus Klaushofer said that the ongoing presence of Malta Airport at the top of the world’s leading Airport Passenger Survey is a sign that the efforts and investments on the quality service levels are reaping the desired results.

He concluded by stating that “these achievements were due to the commitment of all Malta Airport employees as well as to the hard work of all other stakeholders and clients present at the airport. We should all feel proud of these consecutive rankings at top of the list of European Airports. This puts further onus on us as an airport, considering the important role we play in the tourism industry of the Maltese Islands.”

Since its creation in 2006, the ASQ Awards have become the world’s leading airport passenger satisfaction benchmark with over 275 airports participating. The ASQ Awards recognize and reward the best airports in the world based on ACI’s ASQ passenger satisfaction survey and represent an opportunity to celebrate the commitment of airports worldwide to continually improve the passenger experience.